Privacy & Cookie Policy

Last updated: February 16, 2026

1. Introduction

This Privacy & Cookie Policy explains how ROW Inspection and Safety Services (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information and how we use cookies and similar technologies on rowinspectionandsafetyservices.ca (the “Website”).
By using our Website or contacting us, you agree to the practices described in this Policy.

2. Information We Collect 2.1 Information you provide to us

We may collect personal information that you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Any other information you include when you contact us or make a purchase (e.g., via contact forms, online store or email)

• Service-related details (e.g., information you provide when requesting a quote, asking questions, buying a product or booking a service)

2.2 Information collected automatically

When you use our Website, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited, time spent on each page, and links clicked

• Referring website or source (e.g., search engine, social media)

• Date and time of your visits

This may be collected through cookies and similar technologies (see Section 5).

2.3 Information from third parties

We may receive limited information from third parties, such as:

• Service providers helping us operate the Website or provide services

• Analytics providers (e.g., Google Analytics) who provide aggregated statistics about Website usage

• Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

3. How We Use Your Information

We may use your information to:

• Provide and manage our services

• Respond to your inquiries, requests, or customer support needs

• Communicate with you about appointments, updates, or important notices

• Improve and personalize our Website and services

• Analyze Website usage and performance (including through Google Analytics)

• Protect our rights, property, and safety, and that of our users

• Comply with legal and regulatory requirements

We will only collect, use, and disclose personal information as permitted by applicable Canadian privacy laws (including, where applicable, PIPEDA).

Your Rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers and partners who assist us with:

• Website hosting and maintenance

• Email and communication tools

• Online purchases (payment services)

• Analytics (e.g., Google Analytics)

• Professional advisors (e.g., legal, accounting) when necessary

• Authorities or law enforcement where required by law or to protect our legal rights

These third parties are given access only to the information they need to perform their services and are expected to protect it appropriately.

5. Cookies and Similar Technologies 5.1 What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function properly, remember your preferences, and understand how visitors use the site.
We may also use similar technologies (such as pixels or local storage). For simplicity, we refer to all of these as “cookies”.

5.2 Types of cookies we use

We may use the following types of cookies on our Website:

a) Strictly necessary cookies
These cookies are essential for the Website to function, for example:

• Enabling basic navigation

• Keeping forms secure

• Supporting core site features

Without these cookies, some parts of the Website may not work properly.

b) Performance and analytics cookies (Google Analytics)
We use Google Analytics to understand how visitors use our Website and to improve our services. These cookies may collect:

• Pages you visit and time spent on each page

• Links you click

• Your approximate location (based on IP address)

• Device, browser, and operating system information

• How you arrived on our Website (e.g., search engine, referral link)

We use this information in aggregated form and do not use it to directly identify you.

Google may process this information on our behalf. For more information on how Google uses data from sites that use its services, please see:
https://policies.google.com/technologies/cookies

You can opt out of Google Analytics by using the Google Analytics opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout

c) Functional cookies
These cookies help remember your preferences and improve your experience, such as:

• Preferred language or region

• Information you enter in forms (for a short period, so you don’t have to retype it)

We do not currently use advertising or social media tracking cookies. If this changes, we will update this Policy.

5.3 Managing cookies

You can control cookies in several ways:

• Adjust your browser settings to block or delete cookies, or to alert you before cookies are stored.

• Use the Google Analytics opt-out tool mentioned above.

• If available on our Website, use our cookie banner or settings to manage non-essential cookies.

Please note that if you disable certain cookies, some parts of the Website may not function properly.

6. Legal Basis and Consent

When required by law, we will obtain your consent before collecting, using, or disclosing your personal information or using certain cookies.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, we may not be able to provide you with some services or features.

7. Data Retention

We keep personal information only as long as necessary to:

• Provide our services and operate the Website

• Meet legal, tax, and regulatory requirements

• Resolve disputes and enforce our agreements

When personal information is no longer needed, we will delete it or anonymize it.

8. Data Security

We use reasonable technical and organizational measures to protect your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Subject to applicable Canadian laws, you may have the right to:

• Request access to the personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Ask about how we collect, use, and disclose your personal information

• Withdraw your consent to certain uses, where applicable

To exercise these rights or to ask questions about your privacy, please contact us using the details in Section 11. We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

Our Website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Contact Us

If you have any questions or concerns about this Privacy & Cookie Policy or our privacy practices, please contact us at:

• Name/Company: ROW Inspection and Safety Services (2645758 ONTARIO INC)

• Email: info@rowinspectionandsafetyservices.ca

• Country: Canada

12. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Policy periodically.